Resident Design & Move Services Coordinator

St. George Village 

About St. George Village

At St. George Village, we believe in honoring the individuality and life stories of every resident. As an integral member of our Person-Centered Community, you’ll collaborate with residents, care partners, and interdisciplinary teams to create warm, welcoming neighborhoods—because relationships matter and every resident deserves an environment of security, growth, autonomy, and joy.

Position Summary

As the Resident Design & Move Services Coordinator, you’ll be the right hand to our Marketing Director—blending administrative savvy with a flair for interior styling and move-in/move-out coordination. You’ll guide new and long-term residents through finishes selection, oversee apartment refresh projects, and ensure every transition into or out of St. George Village is seamless and stress-free.

What You’ll Do

Design & Finishes Coordination

• Kick-off selections: Introduce new residents to our finishes palette—standard and upgraded options—and guide them through personalized choices.

• Upgrade partnerships: Collaborate with existing residents to refresh and upgrade living spaces based on audit findings and evolving style trends.

• Vendor negotiations: Source and negotiate competitive pricing for materials, custom upgrades, and installation services.

• Ongoing curation: Monitor market trends to refresh finishes offerings, ensuring our community stays stylish and contemporary.

Move-In / Move-Out Management

• Timeline mastery: Work closely with families and internal teams to schedule and supervise every move, from tour to occupancy.

• Guest apartment coordination: Arrange temporary accommodations and logistics when refresh projects require resident relocation.

• Sales support: Supervise Marketing Assistant in selling St. George Village’s move management services and space-planning consultations.

Apartment Turn-Over & Remarketing

• Team leadership: Lead walkthroughs and grounds checks—keeping Maintenance and Housekeeping on point for quick turnover.

• Quality assurance: Ensure every unit meets our high standards before re-listing for prospective residents.

Inquiry & Sales Backup

• Client first impression: When the Marketing Director is away, field and qualify prospect inquiries, setting appointments that convert interest into residency.

Culture & Community Alignment

• Person-Centered Care: Develop genuine, lasting relationships with residents—celebrating their unique stories and preferences.

• Service excellence: Uphold St. George Village’s commitment to responsive, friendly customer service at every touchpoint.

• Safety champion: Adhere to and promote all departmental safety practices—reporting and resolving hazards promptly.

• Team contributor: Foster collaboration, trust, and mutual respect; view every colleague as an internal customer and maintain confidentiality.

Qualifications

• Education & Experience:

  • High school diploma or GED; additional coursework or certification in Interior Design or related field preferred.

  • 1–3 months of related experience; or equivalent combination of education and professional exposure.

• Skills & Abilities:

  • Strong written and verbal communication—able to craft reports, presentations, and correspondence.

  • Proficient in basic math and data interpretation (rates, ratios, percentages, bar graphs).

  • Solid problem-solving and common-sense reasoning within standardized processes.

  • Comfortable reading blueprints, finish schedules, and technical procedures.

• Certifications (preferred):

  • Degree or certification in Interior Design.

  • Telecom systems certification.

Physical & Environmental Requirements

• Physical Activity:

  • Periodic standing, walking, sitting, and light lifting (up to 25 lbs).

  • Occasional reaching, stooping, and climbing when inspecting apartments.

• Work Environment:

  • Standard indoor office and residential settings.

  • Minimal exposure to humid conditions, mechanical parts, or outdoor elements.

  • Moderate noise (office equipment, light traffic).

Reasonable accommodations will be provided as needed to perform essential functions.

Schedule & Compensation

• Hours: Full-time (40+ hours weekly), with occasional evenings or weekends to support events and move-in schedules.

• Reporting: This position reports directly to the Marketing Director.

• Benefits: Comprehensive health plans, retirement savings, professional development opportunities, and employee wellness programs.

St. George Village reserves the right to modify duties and responsibilities as needed.

We celebrate diversity and are committed to creating an inclusive environment for all employees.